Wrongfully charged by AITCOM

June 30, 2004

AITCOM, that pathetic excuse for a web hosting company has wrongfully charged my credit card. I signed up with aitcom a month ago for their dedicated server program. There was a considerable delay in setting up the server but at the time I was willing to put it with it. Unfortunately it turned out to be a sign of things to come.

Almost immidiately after the server had been setup they asigned the IP address already in use on my server to another computer - the result my server became inaccessible.

I immidately wrote to them and ask them to rectify the issue, which they did more than two weeks later! By this time I had already written to them (many times) asking that my account be cancelled. Each time they sent a canned reply saying I have to login to some wierd CRM system and follow up with a phone call. All very well except that I never recieved the credentials to login to this system (apparently I am not the only one who had that problem) and their phone line would always go to an answering machine.

In the meantime I had already contacted my bank and explained the situation. I asked them not to recognize and charge made by AITCOM. They assured me that any charges will by AITCOM will not show up on my bill, unfotunately I forgot to ask for this in writing and when I recieved the bill today guess what, there is a charge for $69 by AITCOM.

According to some websites AITCOM wrongfully charging people for services never made use is not uncommon. In fact it's their standard behaviour or modus operandi.

Posted by raditha at June 30, 2004 7:40 PM
Your Ad Here

 

Jabber  |  Linux  |  mySQL  |  PHP  |  Java  |  Site Map  |  Wiki

Downloads  |  About  |  Links  |  Contact  |  Home

 

Copyright © Raditha Dissanayake 2003 - 2007

Terms of Use  |  Privacy

 

 

June 2004
Sun Mon Tue Wed Thu Fri Sat
    1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30